Sh - International Markets Support Officer, Ao, Shanghai

发表 2024-07-10
过期 2024-08-10
ID #2236568985
Sh - International Markets Support Officer, Ao, Shanghai
China, 上海, 上海,
发表 July 10, 2024


The British Government is an inclusive and diversity-friendly employer.

We value difference, promote equality and challenge discrimination, enhancing our organisational capability.

We welcome and encourage applications from people of all backgrounds.

We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law.

We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category Other British Government Departments (Partners across Government, including UK Visas) Job Subcategory Department for Business and Trade (DBT) Job Description (Roles and Responsibilities) Main purpose of job: This is an exciting and demanding role for an exceptional individual who will play a key role in delivery of the Department for Business & Trade’s (DBT) International Markets (IM) service which supports UK small and medium sized enterprises (SMEs) by ensuring they have the knowledge and tools to export to China. Working closely with colleagues across DBT, your role will be to support day-to-day operations in IM by handling the pipeline of companies that use the our service, ensuring agreed timeframes for actions are consistent met; updating our list of third-party service providers; and helping ensure the IM team is at the core of DBT’s export support in China through producing reporting and meeting with colleagues across DBT to find areas for collaboration.

You will report to the Head of the International Markets team in China, while working closely with Export Support Service colleagues in the UK and counterparts across our global network.

Roles and responsibilities / what will the jobholder be expected to achieve?: In addition, the job holder will be expected to flexibly work with other teams in DBT to contribute to the organisation’s objectives. To be successful in this role, the job holder will need to collaborate with a multitude of individuals across the network and beyond.

Excellent communication skills are essential, as well as the ability to work autonomously. Specific responsibilities will include: IM Operations (c50%) Support continuous improvement of the service by actively suggesting and implementing process changes.

Support to developing our directory of service providers to ensure a diverse choice for our clients, for example by recruiting new members.

Support the production and maintenance of high-quality market guides.

Other ad-hoc support to the IM team.

Business Development (c40%)Support the promotion of the IM service to a range of stakeholders, including UK businesses, sector colleagues and DBT’s network of International Trade Advisers, to encourage use of the service and gain a wider pool of export-ready clients.

This could be through one-to-one conversations or, for example, participation in webinars.

Corporate Contribution (c10%) Promote and contribute to the China business plan and network values, actively and constructively participating in Post activities.

Commit to continual learning of both self and team, making full use of on-the-job opportunities to deepen and develop own expertise and knowledge and understanding of the UK/China business environment, as well as formal training for skills and personal competences most relevant to the job.

Essential qualifications, skills and experience Excellent English: the role will work almost entirely in English and involves producing written information to a high standard.

Strong attentional to detail and able to produce reporting with minimal editing required.

Strong interpersonal skills with the ability to collaborate across teams and stakeholders based in different locations and time zones.

Excellent organisational skills, with the ability to balance a variety of tasks.

Proficiency with the MS Office suite, particularly in processing data using Excel.

Desirable qualifications, skills and experience Experience working in an international organisation Required behaviours Changing and Improving, Delivering at Pace, Managing a Quality Service, Working Together Application deadline 24 July 2024 Grade Administrative Officer (AO) Type of Position Full-time, Fixed term, with possibility of renewal Working hours per week 35 Region Asia Pacific Country/Territory China Location (City) Shanghai Type of Post British Consulate General Number of vacancies 1 Salary Currency CNY Salary CNY 12,844 for Chinese Nationals | CNY 17,990 for Expats Start Date 23 September 2024 Other benefits and conditions of employment Benefits: We offer a competitive package which includes –A gross salary of CNY 12,844 for Chinese Nationals and an abated salary of CNY 17,990 for British Nationals and spouses/partners of diplomats who are ‘W’ (diplomatic) visa holders and meet passport criteria; Commercial insurance package including accidental, life, medical and business travel insurance22 days annual leave entitlement in pro-rata which increases by 0.5 per full calendar year worked up to maximum of 25 days.

We offer different types of compulsory leave in accordance to Chinese law, e.g.

Maternity Leave, Paternity Leave, Marriage Leave, Parental leave, etc.

In addition to the above compulsory leave, we also offer other types of leaves with pay e.g.

Study Leave, Volunteering Leave to support staff who undertakes volunteering activities, Special Paid Leave to deal with emergencies involving a close family member, and more.

Employee Assistance Programme which is a confidential service providing help, support and information to staff to resolve and manage situations causing concern whether at work or personal nature is available to staff 24/7; There is also plenty of opportunity to develop on and off the job, and establish expertise and build capability.

We are strongly supportive of the job holder continuing to develop their professional skills.

The Mission encourages a blended learning culture based on the 70/20/10 model which includes e-learning, mentoring, coaching, other development activities and role-specific required trainings.

This offer also includes supporting staff members to take part in a 5 days of learning activities each year.

Learning and Development Opportunities: No matter what stage of your career you’re at, you’ll have a positive impact and play a key role.

We strongly believe in investing in our people - from day one, you’ll be assigned a dedicated buddy, have guidance from your line manager and support within the wider organisation.

You’ll have the opportunity to develop on and off the job, and to establish expertise and build capability.

We are strongly supportive of the job holder continuing to develop themselves. In addition, opportunities and activities include: Attending external events and conferences hosted by academic institutions, business chambers, etc.

Learning and Development programmes, which have recently included leadership, line management, interpretation, presentation skills, effective remote working and trade policy. Opportunities for job shadowing across the network.

An individual bid fund providing funding to support more tailored learning and development needs.

Working Patterns:35 hours of work per week from Monday to Friday, 08:00-17:00.

There will be occasions that require you work outside normal hours.

Other Information: Employment offers are subject to successful clearance of pre-employment and security checks.

Staff who are locally recruited by the British Embassy/Consulate General are subject to Terms and Conditions of Service according to local Chinese employment law.

No accommodation or relocation expenses are payable in connection with this position.

All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.

Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.


工作类型: 全职
合同类型: 永恒的
薪酬类型: 每月
职业: Sh - international markets support officer, ao

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