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We are currently seeking an experienced professional to join our team in the role of Business Manager Business: COO IT Principal responsibilities • Support the Tech China center head and COO to formulate the strategy and drive investment to facilitate the center growth in alignment with GCIO/HDC/HTC’s initiatives• Oversee all activities associated with the program to ensure the program achieves its goals.• Build partnership with local leadership team and global business functions to foster collaboration and work towards a common goal• Measure and monitor key performance metrics to track the progress• Identify and managing program adherence to standards and governance to ensure compliance and quality• Report on program performance to HDC/HTC Ex Co, provide regular updates and insights.

Requirements Knowledge & Experience / Qualifications • 10+ years of business process improvement experience, with strong project driven skill with leading large projects/programs in complex environments with swift actions• Ability to think strategically and focus on an organization’s long-term goals• Proven senior leadership experience, demonstrating the ability to deliver outcomes through others.• Ability to break down complex inputs from senior leaders into actionable insights• Skilled in partner management, change management, and conflict resolution to find alignment in a matrix organization. • Excellent communication (written, verbal and listening) in English and Mandarin.

Cantonese is preferred.

HSBCVZ/GZ* About HSBC Technology China We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.