Job Description We are seeking a talented and experienced Field Application Engineer to join our team in Jinan, China.
As a Field Application Engineer, you will play a crucial role in providing technical support to our customers, helping them integrate our products into their applications, and driving customer satisfaction.
Provide on-site and remote technical support to customers, assisting with product integration, troubleshooting, and optimization Collaborate with customers to understand their requirements and recommend appropriate solutions Conduct technical presentations and training sessions for customers and internal teams Analyze customer feedback and market trends to contribute to product development and improvement initiatives Work closely with sales teams to support customer engagements and drive business growth Develop and maintain technical documentation, application notes, and best practices guides Stay up-to-date with industry trends, emerging technologies, and competitor products Travel to customer sites within China as needed。 Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, or related field 3-5 years of experience in field application engineering or a similar technical support role Strong HDD related technical knowledge of engineering principles.
Proficiency in relevant software and hardware tools used in the industry Excellent problem-solving and analytical skills Effective communication skills, both written and verbal Fluency in Mandarin Chinese and English Experience working directly with customers in a technical support capacity Knowledge of the semiconductor industry and applications Familiarity with the Chinese market and customer needs Willingness to travel within China as required Relevant industry certifications (preferred) Ability to work collaboratively in a team environment Detail-oriented with strong organizational skills Adaptability to work in a fast-paced, dynamic environment Additional Information All your information will be kept confidential according to EEO guidelines.
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China - Field Application Engineer, Jinan
Free
China - Field Application Engineer, Jinan
China, 山东, 济南,
发表 February 5, 2025
描述
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雇主信息

We are thousands of people worldwide working to enable you to store, collect, access, and use a vast and growing body of digital information. Our reliable hard drives and solid state drives, marketed under the WD and HGST brands, are everywhere that digital information and content is found: in the cloud, supporting your mobile digital lifestyle; in business and personal computers; in external storage devices; in the digital video recorder in your home; and in sophisticated medical, military, aerospace, automotive, manufacturing and telecommunications systems. We also make media players that enable you to enjoy your digital content on the biggest screen in your house – your TV. Our customers range from some of the largest companies in the world to individual users like you.
With the acquisition of Hitachi Global Storage Technologies (HGST), now a wholly owned subsidiary of Western Digital Corporation, we have expanded R&D resources, a broader product portfolio, greater manufacturing scale and a larger geographic footprint. With two successful independent subsidiaries, WD and HGST, we expect to accomplish great things as we build the new WD to be the world’s leading storage solutions provider.
The company was founded in 1970 and is headquartered in Irvine, California.
Specialties
External Storage,
Networking,
Home Entertainment,
Small Business Storage,
Internal Storage