Customer Services Consultant (2nd Line)

Neuvoo China, China, CN

Published 2026-01-21

Description




About you

Essential talents and qualifications:
A master's degree (or similar by experience) with a solid IT background.
Good professional communication skills in English.
A passionate problem-solving attitude that utilizes your out-of-the-box thinking.
A strong analytical mindset, and a desire to investigate in detail.
A friendly and communicative attitude, happy to be a team player, and a good listener.
Strong multi-tasking skills combined with a stress-resistant nature.
The ability to work in a structured way and follow procedures in a dynamic and complex environment.

Bonus points if you have:

Knowledge of an additional language, such as Dutch, French, or German.
An interest or experience in supply chain or production planning.
Previous work experience in customer services, and an understanding of service level agreements (SLAs) and ticket tracking systems.


Soft skills Communication Teamwork Pragmatic Passionate Supportive


Hard skills Strong interest in IT Problem-solving Analytical skills SQL


Language skills


Required: English Chinese


A plus: French German Dutch


Your future We find the perfect intersection of your talents and our evolving needs. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions.

Many of our team members who start as a Customer Services Consultant grow into roles in software expertise, customer application expertise, or people management.


Apply for this career opportunity page x of x October 9, 2025


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Location

China
China
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Attributes

Job type Full time
Contract type Permanent
Salary type Monthly
Occupation Customer services consultant (2nd line)
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Neuvoo
Neuvoo
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Registered 2023-06-01
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