Job ID: CN

Date posted: 30/05/

WHAT YOU'LL NEED TO HAVE

Deep knowledge of the local market, our consumers and specifically business customers and their needs.
Broad knowledge of businesses, business trends and office trends.
Wide knowledge of the IKEA product range and services across all HFBs.
Good understanding of local rules and regulations furnishing businesses within all segments.
Strong knowledge of competitors in the local market
Broad understand of the IKEA supply chain and the challenges this can create for the business customers shopping with IKEA
Deep understanding of the Business Customer Experience maps and how to influence each step of the customers journey.

YOUR RESPONSIBILITIES

Lead the IKEA for Business team, develop, coach and challenge your co-workers to grow and perform.
Create the IKEA for Business action plan to deliver to the market business plan with input from key stakeholders.
Analyse sales and customer KPI performance and use this knowledge to priorities initiatives and improve performance.
Create a convenient and professional meeting with the customer in your market, both online and offline.
Build long-lasting relationships with local business communities and actively spread the awareness of IKEA as a brand and partner for business in your local market.
Understand the market P&L and the influence your department has on the financial results.
Present and sell larger projects to the customers stakeholder/management group.
Create sales quotations, follow-up on customer journeys and see projects to completion.

ABOUT THIS WORK AREA

We deliver sustainable, extraordinary growth by creating a unique, inspiring and convenient meeting with the customers. We deliver a multichannel experience that adds value to the many people and inspires a home furnishing movement.