Description Lead Service Quality Excellence team in China region Drive service quality excellence in China region: Identify opportunities to secure service quality excellence Develop and deploy service excellence programs/projects, e.g.
on new machine quality etc.
Develop and improve quality systems in China region: Review and improve quality systems Facilitate quality audits (internal and external)Work with stakeholders on follow-up & improvement Setup and maintain internal quality dashboard: Align with ASML headquarters on targets/KPIs Define leading KPIs for main programs within team Assess and improve Quality within region and upstream: Program definition based on customer feedback and main root causes for quality hits Fact/Data based drive upstream quality linked to direct impact at customer site Perform other duties as assigned or required Educational Level Bachelor degree or above Experience Experience in the semiconductor business Experience in Professional Field Service Operations Experience in Quality management systems and methodologies within a high tech business to business environment.
Personal Skills Strong people leadership skills Strong customer oriented attitude KPI oriented and able to drive team’s performance Track record in process improvement/optimization & change management Strong communication skills in both Chinese and English Strong influencing skills to engage all relevant internal and external stakeholders Able to analyze and draw conclusions from data or report information Hands-on in problem solving Analytical thinking skills Team player, one team one goal Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our.
广告
Service Quality Excellence Manager, Shanghai
Free
Service Quality Excellence Manager, Shanghai
China, 上海, 上海,
发表 October 31, 2024