JOB DESCRIPTION At Du Pont, our purpose is to empower the world with essential innovations to thrive.

We work on things that matter.

Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.

Discover the many reasons the world’s most talented people are choosing to work at Du Pont.

Responsibility : Be the contact person for customer quality issues and requirements.

Build and uphold relationship with key persons of each customer.

Conduct analytical techniques to dissect customer data, analyze defects, verify if it’s application issue or real quality complaint.

Proactively communicate and address customer complaints and feedback effectively, showcasing your agility in swiftly resolving issues with 8 D methodology to maintain and elevate customer satisfaction.

Regular visit customers, closely work with Account Manager to obtain customer needs and valuable feedback, pinpoint opportunities for improvement.

Deliver improvement opportunities to manufacturing sites.

Collaborate effectively with internal teams, contributing your insights to the development and execution of comprehensive quality improvement plans.

Manage product quality and quality management system of Pyralux® contact manufacturers in China.

Collaborate with technical and manufacturing team to drive quality improvement of contact manufacturers in China.

Support E&I quality team to conduct quality audit for contact manufacturers and raw material suppliers in China.

Qualifications：MS or BS in Chemistry, Materials Science, Engineering related background.3+ years experienced in PCB, FPC, Substrate Skill at 8 D, 5-whys, FMEA, SPC, DMAIC, CAPA.

Applied knowledge and experience working with ISO :.

Demonstrated strong networking, interpersonal skills and professionalism to deal with clients and business representatives.

Positive attitude Good learning ability Good communication skill with cross functions Good English communication capability.

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