Job Description Customer complaint handling including both 0km and field.处理0公里和售后的客户抱怨。Problem solving with 8 D on IQIS system for customer complaint.在IQIS系统中用8 D的方法解决客户抱怨的质量问题。Customer quality contract support and quality meeting participant.参加客户组织的质量会议，为与客户签订质量合同提供支持。Coordinate customer audit triggered by quality issue after SOP.组织接待批量生产后由于质量问题引起的客户审核。Customer specific requirements acquisition and follow out.获取客户特殊要求并贯彻实施。Visit customer and dealer.拜访客户和经销商。Provide technique support for customer.为客户提供技术支持。Contact/coordination with other Bosch locations, particularly lead plants.联络/协调其他博世工厂，特别是领导工厂。Qualifications Bachelor or diploma in mechanic & electric integration机电一体化本科以上学历Two years working experience两年以上工作经验Two years working experience in quality area is preferred.

质量领域两年以上工作经验优先。Familiar with quality method and tools, 8 D, PPAP, FMEA, SPC, et.

Quality claim handling experience is preferred.熟悉质量方法和工具,如8 D, PPAP, FMEA, SPC等，有客诉处理经验优先Good command of English 英语流利Additional Information Internal Referral bonus of this vacancy: RMB 3,000 (Valid only for Bosch associates).

For the detailed regulation, please refer to Bosch China Internal Referral Policy