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Application Scientist Ii, Shanghai

发表 2024-07-11
过期 2024-07-16
ID #2238076027
Free
Application Scientist Ii, Shanghai
China, 上海, 上海,
发表 July 11, 2024

描述

We will support the customer in-person at their lab, and by remote support station, phone and email, serving as a trusted advisor.

In doing so, we will help to increase customer satisfaction and build loyalty and chip in to the overall success of the business.

Implement product demonstrations and sample jobs at customer or Nano Port sites.

Generate results for marketing collateral.

Deliver on-site and remote scientific application support & training support to our customers on our leading TEM products.

Diagnose & resolve product performance problems and customer queries/complaints Work with sales representatives on sales calls to give technical and applications assistance in response to customer inquiries Maintain up-to-date technical expertise and in-depth knowledge of our product portfolio and scientific developments in TEM and related subjects How will you get here?Education and Experience Major in materials science, applied physics or similar Bachelor’s degree, and 4+ years of TEM experience Or Master’s degree, and 2+ years of related experience Or Doctoral degree (Experience in communicating technical materials in written and verbal form Knowledge, Skills, Abilities Good knowledge on TEM: Diffraction, Imaging and Spectrometry Experience in Thermo Scientific TEM, Tecnai/Talos/Titan/Themis/Spectra (TIA, Velox, CEOS, GMS…)Customer-facing experience, with the emotional intelligence to understand customer concerns Able to connect with and support people effectively with varying levels of technical knowledge and expertise Better with some management experience Good digital literacy and have an interest for groundbreaking technology Willingness to travel extensively (up to 60%)Proficient in English

职位详情

工作类型: 全职
合同类型: 永恒的
薪酬类型: 每月
职业: Application scientist ii

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