Customer focus Responsible for in-depth understanding of customer and end-users needs.

Customer focus Responsible for in-depth understanding of customer and end-users needs. Responsible for representing customer in the Tribes and coaching other competence areas with the customer value creation and value communication Responsible to understand and analyze markets and trends from the customer value perspective and translates that into an added value and value communication Ensures the quality of real-life experimentation with KONE customers and translates that into a personal professional insight Responsible for validating the design quality and perceived customer value.

Stakeholders  Supports individual project manager, product owner or business owner with customer value creation Builds a wide network within different KTI areas, marketing, and design competence teams Holistic point of view on customer value and design Responsible for contributing to holistic point of view and lifecycle thinking of physical and digital products and services Ability to design comprehensive offering and design systems Knowledge on other design and competence areas, ability to utilize that in a creation of a product or a service Leadership Design lead responsibility and proficiency and developed knowledge with all the relevant design methods Responsible of leading a design project independently and in the global competence domain Independent individual contributor with ability to instruct and coach professionals and ability to lead a team of specialists and experts Tribe responsibility of developing of new, unclarified front end, soft value and human aspect, ability to manage uncertainty Responsible for competence development in specific Design domain.

Responsible for developing and adapting new working methods Responsible for representing customer in the Tribes and coaching other competence areas with the customer value creation and value communication Responsible to understand and analyze markets and trends from the customer value perspective and translates that into an added value and value communication Ensures the quality of real-life experimentation with KONE customers and translates that into a personal professional insight Responsible for validating the design quality and perceived customer value.

Stakeholders  Supports individual project manager, product owner or business owner with customer value creation Builds a wide network within different KTI areas, marketing, and design competence teams Holistic point of view on customer value and design Responsible for contributing to holistic point of view and lifecycle thinking of physical and digital products and services Ability to design comprehensive offering and design systems Knowledge on other design and competence areas, ability to utilize that in a creation of a product or a service Leadership Design lead responsibility and proficiency and developed knowledge with all the relevant design methods Read more on