Job Description: Work closely on related issues with customers to enhance the quality in customer service. 与客户紧密合作，加强服务质量及水平。Updating and maintaining of Customer Service procedures / requirements. 更新维护客户服务相关流程和工作指导书。Strong senses in Quality and doc support 较强的质量意识和文控Familiar with the bonded warehouse operation is prefer 熟悉保税仓库作业优先Internal and external customer communication 内外客户沟通Team work spirit 团队协作精神Other task assigned by direct report. 其他领导指派的工作任务。College degree or above. 专科以上学历CET 4 is preferred 优先有4及英语证书Doc control knowledge is preferred 优先有文控方面意识Employee Type: PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.