Free
腕表及高级珠宝部店铺运营主管, Shanghai
China, 上海, 上海,
发表 October 2, 2024
描述
关键职责：商品事宜负责商品日常管理，以正确、专业的方式处理商品相关事宜，充分理解并执行相关的标准作业程序;主导盘点工作，确保每天、每月、每季、每年及时准确盘点；负责日常售后服务专员运营（CASS）；与工作坊联络，始终确保顾客获得优质体验；作为主要利益攸关者，为精品店员工提供售后服务专员运营（CASS）或商品维护方面的培训或指导；支持物流、分拨中心、售后服务专员运营（CASS）团队处理任何店铺运营相关问题；支持MOL管理。运营和合规管理作为主要利益攸关者，与首席经理和运营经理密切合作，监督运营标准作业程序的执行情况，确保合规，并进一步推动运营绩效优化；与跨职能团队合作，在精品店层面实施新项目；识别机会，进一步制定行动计划，以推动卓越运营；与内部的企业风险管理和运营团队密切合作，强化合规政策和程序。行政及其他事务负责收集和管理非销售材料订单；精品店日常运营文件的归档管理；任何其他行政相关事务。我们希望您：至少5年零售行业丰富运营经验，有奢侈品行业经验为佳；熟练掌握标准作业程序和政策；采用系统化的工作方法，工作有条理；注重细节，态度乐观，积极主动；具备卓越的观察能力和解决问题的能力。
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雇主信息
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.
Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d'Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.
It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and savoir-faire throughout the world, and invests significantly in people, R&D and innovation.
At the end of 2019, CHANEL employed more than 28,000 people across the world.
