The Offer
- Work within a company with a solid track record of success
- Excellent career development opportunities
- Attractive salary & benefits
The Job
Our client is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering team.
- Become an expert in several web-based software products.
- Perform Quality Assurance (QA) testing on bug fixes and feature releases.
- Document QA test findings and communicate with software developers
- Support existing customers over the phone and email on technical issues.
- Maintain and update documentation in the online help system.
The Profile
SKILLS YOU'LL NEED
- Bachelor’s Degree or equivalent
- 3+ years’ experience in providing client support for a technical product, preferably enterprise software
- Experience supporting third-party enterprise software (NOT general IT help desk support)
- Experience writing manual test cases, Experience writing automated test cases (MANDATORY)
- Strong verbal and written communication skills
PREFERRED SKILLS:
- Experience with automated testing, especially with Microsoft Playwright
- Experience with Azure Dev Ops
The Employer
Our client provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies.
