Job Description
Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts ("Key Accounts"). Develops an internal network ("virtual Key Account team”) in order to reply to customer demand and to develop opportunities with the customer. Develops individual Key Account strategies , yearly action plans and revenue targets – the "Key Account Plan" – in alignment with and with the commitment of internal stakeholders in Sales and Operations. Identifies, develops and typically closes new sales opportunities for TR’s services and products. Conducts regular status and strategy meetings with the customer's senior management to understand their needs and links them to the TR's product / service strategies ("solution selling"). Initiates the development of new services / solutions for customer needs with TÜV Rheinland capabilities; supports – if required – the creation of business models and investment decisions. Responsible – if required and appropriate – for setting up and implementing customer specific workflows.
Experience & Further Qualifications
Fluent in English (B2 Upper intermediate), further language welcome but not required. User knowledge in MS Office,. Hands-on mentality. Strong consultative / solution selling and negotiation skills. Visionary and strong communicator. Pronounced interpersonal skills. Time management skills and ability to prioritize. 5-10 years of professional experience in Key Account Management or related area. Experience in working in / with intercultural teams welcome but not required.
