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Front Desk Ambassador / Host/hostess - Hangzhou, Hangzhou

发表 2025-01-24
过期 2025-02-24
ID #2567762448
Free
Front Desk Ambassador / Host/hostess - Hangzhou, Hangzhou
China, 浙江, 杭州,
发表 January 24, 2025

描述

Job Description Job Summary: We are currently recruiting on behalf of our client, a prestigious and well-known hotel chain in the hospitality industry.

Our client is seeking a dynamic and well-presented Front Desk Ambassador / Host/Hostess to join their team.

This role is ideal for an individual with excellent interpersonal skills, a strong commitment to guest service, and a passion for creating a welcoming and memorable experience for guests.

The successful candidate will embody professionalism and hospitality, delivering exceptional service in a fast-paced, luxury hotel environment.

  Key Responsibilities: Greet and welcome guests with warmth, professionalism, and attention to detail.

Provide exceptional front desk services, including check-in and check-out procedures, guest inquiries, and assistance with special requests.

Ensure a smooth and positive guest experience from arrival to departure.

Manage guest reservations, room assignments, and accommodate special requests.

Collaborate with other departments to meet guest needs and provide a seamless service experience.

Maintain an impeccable level of presentation and cleanliness at the front desk area.

Handle guest feedback with professionalism, resolving issues efficiently and effectively.

Represent the hotel’s brand and uphold the highest standards of customer service.

Requirements Requirements: Experience : Previous experience in a customer-facing role in the hospitality industry is preferred.

Language Skills : Proficiency in Chinese is required; additional language skills are a plus.

Presentation : Well-groomed, professional appearance, and excellent personal presentation.

Work Ethic : A strong commitment to providing a high level of service, with attention to detail and the ability to work under pressure in a fast-paced environment.

Visa Requirements : Candidates must be eligible to work in China.

This includes holding a Bachelor's degree, a clear non-criminal record, and at least two years of verifiable work experience after graduation prior to arriving in China.

Benefits Compensation & Benefits: Competitive monthly salary ranging from 15,000 to 20,000 RMB.

Accommodation and meals provided.

Full-time, permanent position with opportunities for growth and development.

Additional details regarding work hours, vacation, and benefits to be discussed during the interview process.

  How to Apply: Interested candidates are invited to submit their resume and a professional cover letter highlighting relevant experience and qualifications.

Please note that photos are not required for your application.

职位详情

工作类型: 全职
合同类型: 永恒的
薪酬类型: Month
职业: Front desk ambassador / host/hostess - hangzhou

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